About us: El Cliente Indiscreto.
Since 1999, El Cliente Indiscreto has been a pioneer in Mystery Shopping, transforming an innovative idea into a national success. We are constantly innovating, adding new services to adapt to new realities.
Today, under the leadership of Antonio and Pepe Galiano, we remain committed to excellence, leading the industry and transforming every experience into an opportunity for improvement.
The Indiscreet Customer: the tool you need to improve your business.
Meet our
Highly professional team
At El Cliente Indiscreto, a team of more than 20 experts is dedicated to meeting your needs.
Our formula: human quality, exigency and commitment.
PEPE
CEO.
Determined and decisive, focused on achieving objectives and optimizing results. His strategic vision brings clarity to each project, ensuring compliance and exceeding client expectations.
ANTONIO
CEO.
Close and empathetic leader. His human approach and customer orientation set the course of the company and consolidate a solid organizational culture.
JESSICA
Marketing and sales department. Directora
Close and decisive, she is the direct link with our clients. She leads marketing campaigns, manages content and strengthens the company's presence in all its channels.
health
Marketing and sales department. Account Executive
Attentive to detail, she is part of the sales team taking care of our existing customers and their needs.
GRACIA
Finance Department
Organized and efficient, responsible for finance and accounting. Her work ensures the smooth internal functioning of the company.
MARTA
Finance Department
Very versatile and always ready to help her colleagues in everything necessary. In addition, she assists shoppers/customers with any administrative questions they may have.
MIGUEL
Software Development Department. Senior Developer
He is in charge of developing and maintaining our IT platform, optimising our internal processes and improving the IT platform.
AMPARO
International Projects Department. Director
Undisputed leader in international project management, liaison between our project managers and our partners. Persona metódica que consigue alcanzar y superar las expectativas de cada proyecto internacional.
INMA
Quality Department. Director
Key part of the team. Able to lead the most complicated projects in an agile and proactive way.
EVA
Quality Department. Project Manager
Extremely detailed. He takes care of the projects with special care and delicacy. Automotive specialist.
PEDRO
Quality Department. Project Manager
He gives his best every day. Highly specialized in automotive projects, involved in all the projects he develops.
SILVIA
Quality Department. Project Manager
Versatile and rigorous, always attentive to the details and requirements requested by the customer. Automotive specialist.
MAYTE CAMPOS
Quality Department. Project Manager
Orderly, calm and rigorous. Always focused on her tasks and projects. Easily adaptable to projects in any sector.
GUILLERMO
Quality Department. Project Manager
Calm person with high concentration capacity, knows how to listen and concentrate on the task at hand.
NOELIA
Quality Department. Project Manager
Detail-oriented and accurate. She brings excellent quality to all the projects in which she participates.
AINHOA
Processes Department. Director
Committed, organized and responsible. She is in constant search to find the ideal profile for each visit and ensure that all projects are completed on time.
ABIGAIL
Process department. Recruitment and training of shoppers
Clear in her explanations, close to the evaluators and willing to help both the evaluators and her colleagues.
MAYTE CORTES
Process department. Reclutamiento y formación de shoppers
Very decisive, she always has an answer to any question, whatever the project, she is the office's Wikipedia.
CAROLINA
Process department. Reclutamiento y formación de shoppers
Organized, calm and passionate about her work. She conveys the peace of mind that many evaluators need when it comes to understanding what they need to do.
SUSANA
Process department. Reclutamiento y formación de shoppers
Methodical and with a great capacity for learning. She performs different tasks successfully and is always ready to accept new challenges.
ESTEFANIA
Process department. Recruitment and training of shoppers
Methodical and very decisive. Her experience in the company makes her the ideal person to explain the most complex projects to the evaluators.