Quality is our top priority for all our clients.

Every project is unique in that every client has different needs.

we work in a variety of sectors and are fully committed to each project to
ensure that the information objectives are achieved.
Contact us

Ale-hop

BMW

80

Kawasaki

More

Grupo invicta

Kantar

Santogal

Realia

Buenas Migas

Oh my cut

Clínicas w

Seligrat

Somium

Cash converters

Optica Roma

Next

Peña Azulejos​

HS Brands Global

La Maquina

Arimotor

What do our clients say?

We are proud to have customers who have placed their trust in us for over
10 years.
Quality & Customer Service ManagerDIEGO FRIGOLET DÍAZ
‘Working with El Cliente Indiscreto has been a huge success. They have been able to meet our needs from the outset, providing us with invaluable information about what our customers think.
Consulting Coordination Clinicas W MÓNICA HERRAIZ
We are very satisfied with the service provided by El Cliente Indiscreto. Their evaluations are very concise and detailed, which helps us identify our clients' weak points and help them improve and address them.Furthermore, thanks to their reports, we can also assess our strengths and reinforce the processes that work well with patients. Not only are the evaluations useful, but the support from our contact at El
Cliente Indiscreto has been excellent.
Quality Department SantogalSILVIA MONTALVO
We used the Mystery Shopping service to find out and monitor whether the established brand and company processes were being followed. But we also asked the professionals working on the project to give us their personal perspective and tell us if they felt empathy, respect, that they were being listened to, etc. I think this is what set them apart from other providers.
Oh my Cut!HR DEPARTMENT
Working with El Cliente Indiscreto is always a great experience. No one knows us like they do, and they extend that knowledge to their entire team. They help us achieve our goals both nationally and internationally.
Cashconverters LUIS OSCAR CARRIÓN
Mystery shopping is essential for our company. Added to our own supervision checks, these regular visits complement our vision and allow us to check the service we provide to our customers Employees are even more concerned about improving that service and are more alert. We are very satisfied with this activity.
Commercial Channel Development Department. BMW CECILIA CALVETE MODREGO
The professionalism of the entire ECI team stands out, as does their
approachability.
CEO Kawasaki España RAMÓN BOSH
We have been working with El Cliente Indiscreto for several years now, and from the very beginning, the quality of their service has met and even exceeded our expectations. Their level of specialisation and involvement in each project they undertake, as well as their adherence to deadlines, are particularly noteworthy.
Customer Service Manager Ale-Hop SOFÍA GIL
Thanks to El Cliente Indiscreto, we have been able to assess our customer service in our stores and improve it. We value their friendliness, flexibility and understanding when faced with
changes during the project
Market Analyst - PTW DivisionPEDRO J. FERNÁNDEZ
El Cliente Indiscreto has been able to adapt to our needs without losing the objectivity and precision that this type of service requires. They have been a huge help in making us feel what our customers really perceive and helping us identify areas for improvement.

Contact El Cliente Indiscreto.

Several brands from different sectors have already placed their trust in us. Now it’s your turn to go one step further.

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